Call review โ€” 2026-08-11

How many calls connected, the day's hypothesis on what went right and wrong, and a handful of calls worth reading โ€” good and bad โ€” quoted from the recordings, nothing paraphrased.

Connected

Donnie
21dialled
16connected
20transcribed
Wilfred
51dialled
39connected
51transcribed

Today's hypothesis

Wilfred generated more learning conversations and emails but mixed them with long, unanswered monologues, while Donnie stayed brief, polite, and meeting-focused but rarely asked questions or captured information. Both reps often opened with a cold pitch instead of discovery and frequently ended calls without clarifying next steps or email details.

What went right

  • Wilfred gathered clear qualification info about a prospectโ€™s requirements around price/open-source.

    "Well, if it's not open source, I don't want it."

    Wilfred

  • Wilfred successfully asked for an email route to the decision-maker when they werenโ€™t available and got the address spelled out.

    "Oh, I see. Would it be possible to reach them via email?"

    Wilfred

  • Wilfred obtained permission to send an introduction email even when the prospect didnโ€™t know the exact contactโ€™s address.

    "May I get your permission for that one?"

    Wilfred

  • Donnie consistently framed the purpose of his calls as inviting companies to a demo tour rather than a hard sell.

    "Yes. We're honestly just hosting a demo tour this coming Thursday, and we honestly wish to invite the company."

    Donnie

What went wrong

  • Wilfred repeatedly opened with a pitch/request instead of starting with a discovery question, reducing opportunities to learn about the prospect.

    "Hi, Nate. Good afternoon. I was actually looking to speak with the person in charge for your website and business development."

    Wilfred

  • Wilfred often delivered long monologues without interaction, leading to calls with no information gained.

    "Hi, sir. Good day. This is this is Will Fred with Atnoble. I'm actually I'm trying to contact you because I simply want to introduce an AI solution that helps come your companies to increase its potential customer. By making your company visible to buyers searching through popular a tools like ChatGPT, Gemini, and Google AI, where most of buyers are using it."

    Wilfred

  • Wilfred had full calls where he never asked a single question, ending with no new info or permission beyond a voicemail-style pitch.

    "Hi. Um, good afternoon. This is Wilfred with the snowball. We help businesses get found in a search tools like ChatGPT Gemini, and Google AI."

    Wilfred

  • Donnie frequently led with a cold pitch and then ended politely without asking any questions or clarifying email/next steps, so he left calls without usable information.

    "Hi. Uh, good morning. Good afternoon. I was trying to get a hold of the person in charge of your website and business development."

    Donnie

Model: gpt-5.1

Flagged calls

Good calls

Good call Wilfred
unknown contact unknown company
15:38 4:55

Asked a discovery question before pitching.

What we learned about this account

  • AskedOh, you already have some? You mean?

    ToldYeah. That's why I was asking if it was free.

  • AskedIf you're if you're going to allow me, sir, I can provide you actually a small details for it just for you to check if this is something like, the same with the with what you have right now. And if this is something that you would like to check this coming Friday for the free demo, If would you like me to provide you some details, sir?

    ToldWell, if it's not open source, I don't want it.

  • AskedWhat do you mean by the the the ones you're like? If that's an open source? You mean if it's not free. Right?

    ToldExactly. If it's not free, I don't want it.

What else went right

  • Asked a discovery question before pitching.

    sorry?
  • Asked a question and got a real answer.

    Yeah. That's why I was asking if it was free.
  • Asked a question and got a real answer.

    Well, if it's not open source, I don't want it.
  • Asked a question and got a real answer.

    Exactly. If it's not free, I don't want it.
  • Asked for the meeting explicitly.

    Yeah. Actually, I'm trying to reach them because don't get me wrong about this one, sir. I'm not actually trying to sell you anything here. We've just actually developed an AI solution that help companies get more visibility through popular AI search tools like ChatGPT and Google AI. The only reason I'm calling, sir, is to simply invite the person in charge for your website and your company to a free ten to fifteen minute online demo we're hosting this coming, um, Friday.
  • Let the prospect talk โ€” 35% of the call's words.

    You told me you weren't trying to sell me anything, so I'm assuming what you're trying provide is free. But now you're telling me that if I like the demo, I gotta pay for the the product.

What else went wrong

  • Ran a monologue in a single turn.

    Yeah. Actually, I'm trying to reach them because don't get me wrong about this one, sir. I'm not actually trying to sell you anything here. We've just actually developed an AI solution that help companies get more visibility through popular AI search tools like ChatGPT and Google AI. The only reason I'm calling, sir, is to simply invite the person in charge for your website and your company to a free ten to fifteen minute online demo we're hosting this coming, um, Friday.
Good call Wilfred
unknown contact unknown company
16:09 2:00

Asked a discovery question before pitching.

What we learned about this account

  • AskedHi, Bob. Um, good afternoon. I was actually trying to reach the person in charge for your website and business development. Could you help me to connect with them?

    ToldThe person you're gonna need to speak to is not here today. I apologize for that.

  • AskedOh, I see. Would it be possible to reach them via email?

    ToldYeah. It's gonna be you know what, I don't think I ever have to email him. N as in Nancy, v as in Victor, a as in apple, l as in Larry, e as in Edward, n as in Nancy, c as in

  • AskedOh, sorry. Sorry. Can you repeat that? Your line is cutting in and out. Sorry.

    Toldn as in Nancy, v as in Victor, a as in apple, l as in Larry, e as in Edward,

What else went right

  • Asked a discovery question before pitching.

    Hi, Bob. Um, good afternoon. I was actually trying to reach the person in charge for your website and business development. Could you help me to connect with them?
  • Asked a question and got a real answer.

    The person you're gonna need to speak to is not here today. I apologize for that.
  • Asked a question and got a real answer.

    Yeah. It's gonna be you know what, I don't think I ever have to email him. N as in Nancy, v as in Victor, a as in apple, l as in Larry, e as in Edward, n as in Nancy, c as in
  • Asked a question and got a real answer.

    n as in Nancy, v as in Victor, a as in apple, l as in Larry, e as in Edward,
  • Let the prospect talk โ€” 53% of the call's words.

    Yeah. It's gonna be you know what, I don't think I ever have to email him. N as in Nancy, v as in Victor, a as in apple, l as in Larry, e as in Edward, n as in Nancy, c as in

What else went wrong

  • Never asked for the meeting.

    Oh, no way. Gotcha. You so much. Alright. Thank you so much for your help, sir. Appreciate it. Have a great day always.
Good call Wilfred
unknown contact unknown company
11:17 1:13

Asked a discovery question before pitching.

What we learned about this account

  • AskedWhat do you mean by that? Like,

    ToldThey don't work in our they don't work in our office. Who

  • AskedI see. Gotcha. I'm actually trying to how about, like, an email? Do have, like, an that I can use to send them a short introduction of what we do?

    ToldI don't I honestly I don't know what their email is. It's

  • AskedMay I get your permission for that one?

    ToldYeah. You can send an email to wherever you want. I'm just I don't know their personal email. If you think you know an email, that's fine.

What else went right

  • Asked a discovery question before pitching.

    What do you mean by that? Like,
  • Asked a question and got a real answer.

    They don't work in our they don't work in our office. Who
  • Asked a question and got a real answer.

    I don't I honestly I don't know what their email is. It's
  • Asked a question and got a real answer.

    Yeah. You can send an email to wherever you want. I'm just I don't know their personal email. If you think you know an email, that's fine.
  • Let the prospect talk โ€” 38% of the call's words.

    Yeah. You can send an email to wherever you want. I'm just I don't know their personal email. If you think you know an email, that's fine.

What else went wrong

  • Never asked for the meeting.

    Bye bye.
Good call Donnie
New JustCall Contact unknown company
14:56 1:18

Asked for the meeting explicitly.

What we learned about this account

  • Nothing asked and learned about this account on this call.

What else went right

  • Asked for the meeting explicitly.

    Yes. We're honestly just hosting a demo tour this coming Thursday, and we honestly wish to invite the company.
  • Let the prospect talk โ€” 50% of the call's words.

    Oh, great. Okay. Alright. I'll have the person it'll probably be tomorrow. Because they're gone for the day already. So tomorrow will be there early.

What else went wrong

  • Pitched cold, without asking anything first.

    Hi. Good afternoon. I was trying to get a hold of the person in charge of your website and business development.
  • Never asked a single question.

    Thank you. Have a wonderful day.
Good call Donnie
unknown contact unknown company
11:50 1:17

Asked for the meeting explicitly.

What we learned about this account

  • Nothing asked and learned about this account on this call.

What else went right

  • Asked for the meeting explicitly.

    Yes, sir. Uh, we're just wishing to invite the company for a demo tour about a newly launched platform.
  • Let the prospect talk โ€” 43% of the call's words.

    I think we're okay, but let me take your information down. I can get you over to her.

What else went wrong

  • Pitched cold, without asking anything first.

    Yes, sir. Good morning. I was trying to get a hold of the person in charge of your website on business development.
  • Never asked a single question.

    Thank you, sir. Have a wonderful day.
Good call Donnie
Tim LeMuiex Zinko Hydraulic Jack
13:46 1:00

Asked for the meeting explicitly.

What we learned about this account

  • Nothing asked and learned about this account on this call.

What else went right

  • Asked for the meeting explicitly.

    hosting a demo tour This come
  • Accepted the no cleanly and left the door open.

    I understand. Thank you for your time.

What else went wrong

  • Pitched cold, without asking anything first.

    Hi. Good morning. I was trying to get a hold of the person in charge of your website, and this development.

Calls to review

Needs work Wilfred
unknown contact unknown company
15:57 3:40

Pitched cold, without asking anything first.

What we learned about this account

  • Nothing asked and learned about this account on this call.

What else went right

  • Asked for the meeting explicitly.

    Actually, for this one, sir, the reason I'm looking for this person is because we'd like to introduce an AI solution that helps companies increase their potential customers by making their products and services more visible to buyers who's reaching through popular tools like ChatGPT. Gemini, and Google AI. We're currently offering a free online demo tour this coming Friday. This is only for ten to fifteen minutes. We're just wishing to invite your team here to show you where your business currently stands compared to your competitors. And how AI search visibility could help you more potential buyers for your product and services.

What else went wrong

  • Pitched cold, without asking anything first.

    Hi, Nate. Good afternoon. I was actually looking to speak with the person in charge for your website and business development.
  • Ran a monologue in a single turn.

    Actually, for this one, sir, the reason I'm looking for this person is because we'd like to introduce an AI solution that helps companies increase their potential customers by making their products and services more visible to buyers who's reaching through popular tools like ChatGPT. Gemini, and Google AI. We're currently offering a free online demo tour this coming Friday. This is only for ten to fifteen minutes. We're just wishing to invite your team here to show you where your business currently stands compared to your competitors. And how AI search visibility could help you more potential buyers for your product and services.
  • Ran a monologue in a single turn.

    Hi, sir. Good day. This is this is Will Fred with Atnoble. I'm actually I'm trying to contact you because I simply want to introduce an AI solution that helps come your companies to increase its potential customer. By making your company visible to buyers searching through popular a tools like ChatGPT, Gemini, and Google AI, where most of buyers are using it. To search for products and services. And we we're actually offering a we're actually offering a complimentary demo right now that's only for ten to fifteen minutes this coming Friday. We're just wishing to invite your team for us to show you how how or show you where your business currently stands compared to your competitors and how AI search visibility could help you attract more potential buyers for your products and services. I just was I I was I was just wondering if this is something you would you would like to check this coming Friday. And if you're interested, you can call me back at (831) 232-9937. Or you can message me also. Thank you, sir, and have a great day always. Looking forward to speak with you soon. Bye for now.
  • Never asked a single question.

    Hi, sir. Good day. This is this is Will Fred with Atnoble. I'm actually I'm trying to contact you because I simply want to introduce an AI solution that helps come your companies to increase its potential customer. By making your company visible to buyers searching through popular a tools like ChatGPT, Gemini, and Google AI, where most of buyers are using it. To search for products and services. And we we're actually offering a we're actually offering a complimentary demo right now that's only for ten to fifteen minutes this coming Friday. We're just wishing to invite your team for us to show you how how or show you where your business currently stands compared to your competitors and how AI search visibility could help you attract more potential buyers for your products and services. I just was I I was I was just wondering if this is something you would you would like to check this coming Friday. And if you're interested, you can call me back at (831) 232-9937. Or you can message me also. Thank you, sir, and have a great day always. Looking forward to speak with you soon. Bye for now.
Needs work Wilfred
unknown contact unknown company
11:32 2:37

Pitched cold, without asking anything first.

What we learned about this account

  • Nothing asked and learned about this account on this call.

What else went right

  • Asked for the meeting explicitly.

    Oh, don't get me wrong about this one. Um, we're not actually trying to, um, replace anyone or sell anything We're just actually we're working actually alongside with IT persons or the one who handle your website and business. We just wanted to invite them to to attend to fifteen minutes online free demo tour that we're doing right now about our about the AI tools that we recently launched that could help you generate more qualified leads. By making your business more visible to Google AI search platforms like

What else went wrong

  • Pitched cold, without asking anything first.

    Hi. Good morning. Um, this is Wilfred with the snowball. I'm actually trying to connect with the person in charge for your website and business development.
  • Ran a monologue in a single turn.

    Oh, don't get me wrong about this one. Um, we're not actually trying to, um, replace anyone or sell anything We're just actually we're working actually alongside with IT persons or the one who handle your website and business. We just wanted to invite them to to attend to fifteen minutes online free demo tour that we're doing right now about our about the AI tools that we recently launched that could help you generate more qualified leads. By making your business more visible to Google AI search platforms like
  • Ran a monologue in a single turn.

    Hi, sir. Good morning. Or hi, sir, or ma'am. This is Will Fred with us at Noble. Help businesses get found in AI search tools like ChatGPT and Gemini. Where a lot of buyers right now are using to search for products and services. And I'm not calling to sell you anything today, sir. I just had a quick observation. And I wanted to share that that I wanted to share if it might be helpful for your business. If you're curse I'm curious to know about it, give me a call at eight three one two three two nine nine three seven. And I'll be more than happy to discuss it further. Thank you. Have a great day always.
  • Never asked a single question.

    Hi, sir. Good morning. Or hi, sir, or ma'am. This is Will Fred with us at Noble. Help businesses get found in AI search tools like ChatGPT and Gemini. Where a lot of buyers right now are using to search for products and services. And I'm not calling to sell you anything today, sir. I just had a quick observation. And I wanted to share that that I wanted to share if it might be helpful for your business. If you're curse I'm curious to know about it, give me a call at eight three one two three two nine nine three seven. And I'll be more than happy to discuss it further. Thank you. Have a great day always.
Needs work Wilfred
New JustCall Contact unknown company
13:51 1:24

Pitched cold, without asking anything first.

What we learned about this account

  • Nothing asked and learned about this account on this call.

What else went right

  • Nothing recorded.

What else went wrong

  • Pitched cold, without asking anything first.

    Hi, sir. Good afternoon. Um, this is Wilfred calling with ItNoble. I'm actually trying to get a hold of the person in charge for your website and business development.
  • Never asked for the meeting.

    Hi. Um, good afternoon. This is Wilfred with the snowball. We help businesses get found in a search tools like ChatGPT Gemini, and Google AI. And I'm and I'm looking to speak with the person in charge for your website and business development. To introduce a new AI tool solution that we have developed to help companies like yours to to be more visible to a AI search tools so that you can get more recommendations. If this is something that you would like to check, give me a callback at eight three one two three two nine nine three seven. We're more than happy to provide you some a demo just ten to fifteen minutes only, And, yeah, just call me, and we're just go we're just going to show you how it works. Thank you. Have a great day.
  • Ran a monologue in a single turn.

    Hi. Um, good afternoon. This is Wilfred with the snowball. We help businesses get found in a search tools like ChatGPT Gemini, and Google AI. And I'm and I'm looking to speak with the person in charge for your website and business development. To introduce a new AI tool solution that we have developed to help companies like yours to to be more visible to a AI search tools so that you can get more recommendations. If this is something that you would like to check, give me a callback at eight three one two three two nine nine three seven. We're more than happy to provide you some a demo just ten to fifteen minutes only, And, yeah, just call me, and we're just go we're just going to show you how it works. Thank you. Have a great day.
  • Never asked a single question.

    Hi. Um, good afternoon. This is Wilfred with the snowball. We help businesses get found in a search tools like ChatGPT Gemini, and Google AI. And I'm and I'm looking to speak with the person in charge for your website and business development. To introduce a new AI tool solution that we have developed to help companies like yours to to be more visible to a AI search tools so that you can get more recommendations. If this is something that you would like to check, give me a callback at eight three one two three two nine nine three seven. We're more than happy to provide you some a demo just ten to fifteen minutes only, And, yeah, just call me, and we're just go we're just going to show you how it works. Thank you. Have a great day.
Needs work Donnie
unknown contact unknown company
15:09 1:36

Pitched cold, without asking anything first.

What we learned about this account

  • Nothing asked and learned about this account on this call.

What else went right

  • Asked for the meeting explicitly.

    Oh, amazing. Sir, this is honestly, just a very quick call. We just came across your business, and we're reaching out to companies in your space. For a demo tour that we're hosting about a newly launched platform this coming Friday. It's about AI in action, local power ranking, AI visibility, And we're just wondering if this you'll be available for, like, ten to fifteen minutes Google Meet.

What else went wrong

  • Pitched cold, without asking anything first.

    Hey, sir. Good afternoon. I was trying to get a hold of the person in charge of your website and business development.
  • Prospect said they could not follow along.

    Go ahead. Say that again because I can't hear you.
  • Never asked a single question.

    yes, sir.
Needs work Donnie
New JustCall Contact unknown company
14:58 1:10

Pitched cold, without asking anything first.

What we learned about this account

  • Nothing asked and learned about this account on this call.

What else went right

  • Let the prospect talk โ€” 53% of the call's words.

    We don't have one. We are a nationwide company. So our corporate office is down in The Woodlands, Texas. Somebody down there must be the one in charge.

What else went wrong

  • Pitched cold, without asking anything first.

    Hi. Uh, good morning. Good afternoon. I was trying to get a hold of the person in charge of your website and business development.
  • Never asked for the meeting.

    Bye bye.
  • Never asked a single question.

    Bye bye.
Needs work Donnie
Giovanni Mendoza GM Automation & Controls
12:33 0:55

Pitched cold, without asking anything first.

What we learned about this account

  • Nothing asked and learned about this account on this call.

What else went right

  • Let the prospect talk โ€” 81% of the call's words.

    Hi. If you record your name and reason for calling, I'll see if this person is available.

What else went wrong

  • Pitched cold, without asking anything first.

    Donnie in demo invitation.
  • Never asked for the meeting.

    Donnie in demo invitation.
  • Never asked a single question.

    Donnie in demo invitation.

What we have learned so far

Across 2 reviewed day(s). Every objection the reps have met, how often anyone followed up with a question rather than moving on, and the best follow-up given so far โ€” quoted, so it can be lifted.

not interested, flat

seen 12× 67% followed up with a question
Wilfred, 2026-08-10

ThemNo. I'm not interested.

SaidOh, we're not actually trying to sell you anything, sir. Just to be clear, we're just calling to, um, invite this person, um, like, one who your website and business development. We work we work we work alongside with them. We just wanna invite them to a free ten to fifteen minute online demo tour we're hosting coming this coming Wednesday. We just wanna introduce a new tool, we will launch, that help companies like yours get more visible to buyers who are actively searching for, um, through ChatGPT, Gemini, and Google AI? The popular popular AI tools right now. And we just we just wanted to show you how it works and how it could help your business to gain more potential buyers for your product and services.

we handle it in-house

seen 3× 100% followed up with a question
Wilfred, 2026-08-11

ThemOh, uh, actually, they don't work in house.

SaidWhat do you mean by that? Like,

already have someone

seen 3× 100% followed up with a question
Wilfred, 2026-08-11

ThemI said I already have something like that in place.

SaidOh, you already have some? You mean?

happy as we are

seen 2× 100% followed up with a question

Nobody has asked a good follow-up on this one yet.

Built from JustCall recordings via the transcription API, read in full each morning. Every quoted line is verbatim.